Dog Works in Clinton, MA Open now

Reviews about Dog Works

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  October 01, 2019, by Courtnee Blalock
  I called the day before asking for prices on a dog baths, and nails. They gave me the price of $70 for my German Shepherd, for full service, and $60 for my Mastiff mix. I made an appointment for the following day. While dropping them off the girl behind the counter told me "the owner said she will give a $10 discount this time but next time the Mastiff will be $70 also". They acted like they were doing me a favor with the $10 discount, but when I called the day before for prices they gave me $60 as the cost. They called me when my dogs were finished, and informed me that my Mastiff(which is under 2 yrs old, and still in puppy mode) was a handful, and that they were unable to cut her nails. As her owner I can understand how strong and difficult she can be, but that isn't the problem. The problem is that when I went in to pay, I was still charged the entire $60 for her. I said "it's still the full $60 even though you were unable to get her nails done?". The young lady states yes, and that it is what her boss told her to do. How can you still charge for a service you were unable to provide? The bath, and brush out was done well, but I will not go back for my monthly baths of my dogs, if this is how they choose to run their business.